Frequently Asked Questions


Where are you located?

We are located in Toronto at 3717 Chesswood Drive (Sheppard Ave & Allen Rd). We also have a location open downtown Toronto in November and December at 40 King Street West Concourse in the Scotia Plaza on the 1st level.

Are all your gift baskets Kosher?

Are your gift baskets nut-free?

Do the items in your gift baskets come fully wrapped?


Do I have to create an account to place an order?

Yes! You would need to create an account to place an order as we need information for billing and invoice purposes.

Can I order multiple gift baskets in one order?

I want to change something on my order. Can I do that?

Do you require the recipient’s phone number?

What type of payment do you accept?

Can I substitute an item when I place an order?

Does the gift basket look the same as what is shown on the website?

What type of products do you use? Are they fresh and good quality?

Can I arrange a pick-up when I place an order online?


Where do you deliver to?

We deliver across all North America, Canada & USA.

Where do you ship your products from?

What if the recipient is not at home when the gift is delivered?

Do you deliver gift baskets across Canada & USA?


I want to place a large order. What should I do?

We have corporate specialists to help and guide you through the process. The most convenient way is to download our Order Form from our website. Our order form is located at the top left-hand corner of our website. Please fill out all the information and send it to

Can I add my own branding or greeting cards?

Where can I download your order form?

I want to add my logo to the gift basket. Can I do that?

When is the last day I should order to ensure Christmas delivery?

Can I create a completely customized gift basket?

You must be more than 19 years of age to buy this product.