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Delivery Information
Please be aware of the following:
• Parcels may experience delays because of weather and other urgent circumstances
• Delivering your gift basket is our #1 priority (However we cannot guarantee timed delivery)
• We can not guarantee deliveries on December 22 - 24, we do not deliver from December 25 to December 27 due to peak season
• Due to the high volume of orders during peak season, we cannot guarantee an exact delivery date as they become guidelines; please see below as a reference
Please feel free to contact us at 1-888-688-2757 (Toll-Free) if you have any questions
Delivery To Hospitals, Hotels & College Campuses
Due to delivery complications, we do not recommend sending gifts directly to hospitals, hotels and college campuses. If you decide to send a gift to one of these locations, please call them and find out the following information:
• What is their policy on accepting packages? Some locations do not accept packages or have special guidelines.
• How are the packages received? Many locations have a central receiving department where packages are delivered. Due to privacy and security policies, they may not allow delivery to specific rooms.
We cannot guarantee that packages will be delivered to recipients at hospitals, hotels and college campuses. We are not responsible for gifts that are lost on-site or for gifts that arrive after a patient/guest has checked out.
Canada Gift Basket Orders
Greater Toronto Area & Surrounding Municipalities
Estimated Delivery Time: Minimum 2 business days
Delivery: Monday - Friday (Saturday is available for home delivery)
Sunday Delivery will be available on December 18 (Please contact us if you would like to place an order to be delivered on this date)
Deadline for Christmas Delivery: December 16 (Friday)
Southern Ontario, Ottawa Region & Montreal
Estimated Delivery Time: 2 business days (add an extra day for apartments)
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 16 (Friday)
Winnipeg, Halifax, Northern Ontario & Quebec City
Estimated Delivery Time: 3-4 business days
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 13 (Tuesday)
Calgary, Edmonton, Regina, Saskatoon, Manitoba, Central Quebec, PEI, New Brunswick & Nova Scotia
Estimated Delivery Time: 4 business days (add up to 3 business days for remote areas of Manitoba, NB & NS)
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 12 (Monday)
Central & Southern Alberta, Central & Southern Saskatchewan, Greater Vancouver, Victoria, Northern Ontario & Northern Quebec
Estimated Delivery Time: 5 business days (add up to 3 business days for remote areas)
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 9 (Friday)
Newfoundland, Northern Alberta, Northern Saskatchewan, Rocky Mountain Communities, Central & Northern British Columbia
Estimated Delivery Time: 7 business days (add up to 4 business days for remote areas)
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 5 (Monday)
Please note orders shipped to Nunavut, Yukon or Northwest Territories are best placed via phone. Please call us at 1-888-688-2757 (Toll-Free)
US Gift Basket Orders
New York State Gift Baskets
Estimated Delivery Time: 3 business days
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 13 (Tuesday)
Connecticut, Delaware, District of Columbia, Kentucky, Maine, Massachusetts, Maryland, Michigan, New Hampshire, New Jersey, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia & West Virginia
Estimated Delivery Time: 4 business days
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 12 (Monday)
Alabama, Georgia, Illinois, Iowa, Minnesota, Missouri, North Carolina, South Carolina, Tennessee & Wisconsin
Estimated Delivery Time: 5 business days
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 8 (Thursday)
Arkansas, Florida, Kansas, Louisiana, Mississippi, Nebraska, North Dakota, Oklahoma & South Dakota
Estimated Delivery Time: 6 business days
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 7 (Wednesday)
Arizona, California, Colorado, Idaho, Indiana, Montana, Nevada, New Mexico, Oregon, Texas, Utah, Washington & Wyoming
Estimated Delivery Time: 7 business days
Delivery: Monday - Friday
Deadline for Christmas Delivery: December 5 (Monday)
Just a friendly reminder...
• Our gifts are great to receive all year round. If you want to place a Christmas order after those dates, contact us!
• If your item may be late, consider using a message that says Happy Holidays or Happy New Year.
• All shipping rates and delivery estimates are based on ground delivery services.
• Remote areas and PO Box deliveries may take longer.
• For an express rate or any other assistance, please call us at 1-888-688-2757 (Toll-Free)
** Please keep in mind, all shipping dates are subject to weather conditions **
What our customers say
- Elizabeth Martineza week ago
Amazing experience - Ma week ago$13 max for a weekend, pretty cheap for the area. They had many free spots when I went on a Saturday afternoon. There are many electric vehicle chargers too.
- Jessika Diamondin the last weekI was a random name on the other end of the email asking them to set up a special basket for the guests of honour and VIPs at a fundraising event I was doing. They not only did so, they ensured each was received in ample time before the event. The baskets were classy and warm, the recipients here in Toronto and as far away as LA loved them, and most importantly, the team at Nutcracker Sweet with the easiest, kindest folks to deal with!
- Kim Macdonald [Staff]in the last weekI have ordered from Nutcracker Sweet multiple times now and have been absolutely thrilled with the quality of the baskets and the contents. I always get wonderful feedback from everyone I have gifted. Thank you for making gift giving so easy!
- Sara Lipseyin the last weekOutstanding!!! My company ordered about 40 baskets for our employees across the US and Canada. The baskets were delivered on time, they were exactly as ordered, delicious treats, very high quality. Their customer service was excellent. Sabrina was super helpful and Dave was very efficient. They answered my billions of questions and our employees were so happy! I honestly can't wait to work with them again. We also had one employee who wasn't at home and they seamlessly managed a new delivery tim...
- Prabhjot Ghariala week agoAmazing service!! This is what I bought from there and it’s worth the price.
- NivMizzet13a week agoOften the measure of quality of service comes when things don't go smoothly. I placed an order for delivery of a gift, and the driver had some difficulties due to geography, and also incorrect date/times given. The company kept in touch with us, and corrected everything without incident. Quality customer service!
- Dera Persaud5 months agoNutcracker Sweets is an excellent and amazing place, very good customer service.
- Marina Arzanovaa month agoAn absolutely fantastic ordering experience with Nutcracker Sweet! Everyone was very nice which made my ordering process painless and fast;) I love their basket selection! I have already looked through the new catalog for Christmas gift ideas! I will order again 100%! P.S. Thanks for the wonderful custom postcard and ribbon👏🏼👏🏼👏🏼
- Crystala month agoGreat customer service! They were very helpful in answering my questions regarding to custom baby baskets. Would recommend !
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