Where are you located?
We are located at 3717 Chesswood Drive (Sheppard Ave & Allen Rd) & 40 King Street West Concourse, Scotia Plaza
What currency is used on your website?
All prices are in Canadian dollars (CAD)
Are your gift baskets nut-free?
No, we are not a nut-free facility
Are all your gift baskets Kosher?
No, not all our gift baskets are kosher. We do have a selection of Kosher Gift Basket
Do the items in your gift baskets come fully wrapped?
All food comes fully wrapped; there is no open food
Do I have to create an account to place an order?
Yes! You would need an account to place an order online
Can I order multiple gift baskets in one order?
Yes! You can add multiple gift baskets in one order
I want to change something on my order. Can I do that?
Yes! Please give us a call at 1-888-688-2757 (Toll-Free) so we can assist you
Do you require the recipient’s phone number?
We highly recommend providing the recipient’s phone number to avoid any delays
What type of payment do you accept?
We accept Visa, Mastercard, and American Express. Please note that we do not accept cash in the store.
Can I substitute an item when I place an order?
Please give us a call at 1-888-688-2757 (Toll-Free) to discuss any substitutions or additions you would like in your gift basket. All Baskets are subject to availability. We reserve the right to substitute contents for equal or great value
Does the gift basket look the same as what is shown on the website?
The gift basket items or containers are subject to change due to stock availability throughout the year. Please call for inquires
What type of products do you use? Are they fresh and good quality?
All our products are brand name and of high-end quality. We ensure that all of the edibles are made by some of the most famous and well-known companies, which include Lindt, Godiva, and Castello Cheese
Can I arrange a pick-up when I place an order online?
No. Please give us a call if you would like to arrange a pickup at our store
Where do you deliver to?
We deliver across all North America, Canada & USA
Where do you ship your products from?
We ship all our gift baskets at our warehouse located in Toronto, Canada
What if the recipient is not at home when the gift is delivered?
Our local drivers will make sure that it is a safe neighborhood to leave anything and if there is a safe area (i.e covered porch) to leave the gift. We highly recommend providing the recipient’s phone number to avoid any delays
UPS/Canada Post may take an item to the local depot after leaving a pickup slip
Please make sure that the address you give us is accurate and correct. Delivery delays can occasionally occur if there are address inconsistencies
Do you deliver gift baskets across Canada & USA?
Yes! We do deliver across Canada & USA. Place your order with us today!