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Delivery Information

Please be aware of the following:

Parcels may experience delays because of weather and other urgent circumstances

Delivering your gift basket is our #1 priority (However we cannot guarantee timed delivery)

We can not guarantee deliveries on December 22 - 24, we do not deliver from December 25 to December 27 due to peak season

Due to the high volume of orders during peak season, we cannot guarantee an exact delivery date as they become guidelines; please see below as a reference

 

Please feel free to contact us at 1-888-688-2757 (Toll-Free) if you have any questions

 

Delivery To Hospitals, Hotels & College Campuses

Due to delivery complications, we do not recommend sending gifts directly to hospitals, hotels and college campuses. If you decide to send a gift to one of these locations, please call them and find out the following information:

• What is their policy on accepting packages? Some locations do not accept packages or have special guidelines.

• How are the packages received? Many locations have a central receiving department where packages are delivered. Due to privacy and security policies, they may not allow delivery to specific rooms.

We cannot guarantee that packages will be delivered to recipients at hospitals, hotels and college campuses. We are not responsible for gifts that are lost on-site or for gifts that arrive after a patient/guest has checked out.

 

Canada Gift Basket Orders

 

Greater Toronto Area & Surrounding Municipalities

Estimated Delivery Time: Minimum 2 business days

Delivery: Monday - Friday (Saturday is available for home delivery)

Sunday Delivery will be available on December 17 (Please contact us if you would like to place an order to be delivered on this date)

Deadline for Christmas Delivery: December 15 (Friday)

 


 

Southern Ontario, Ottawa Region & Montreal 

Estimated Delivery Time: 2 business days (add an extra day for apartments)

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 15 (Friday)

 


 

Winnipeg, Halifax, Northern Ontario & Quebec City

Estimated Delivery Time: 3-4 business days

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 12 (Tuesday)

 


 

Calgary, Edmonton, Regina, Saskatoon, Manitoba, Central Quebec, PEI, New Brunswick & Nova Scotia

Estimated Delivery Time: 4 business days (add up to 3 business days for remote areas of Manitoba, NB & NS)

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 11 (Monday)

 


 

Central & Southern Alberta, Central & Southern Saskatchewan, Greater Vancouver, Victoria, Northern Ontario & Northern Quebec

Estimated Delivery Time: 5 business days (add up to 3 business days for remote areas)

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 8 (Friday)

 


 

Newfoundland, Northern Alberta, Northern Saskatchewan, Rocky Mountain Communities, Central & Northern British Columbia

Estimated Delivery Time: 7 business days (add up to 4 business days for remote areas)

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 4 (Monday)

 

Please note orders shipped to Nunavut, Yukon or Northwest Territories are best placed via phone. Please call us at 1-888-688-2757 (Toll-Free)


 

US Gift Basket Orders

 

New York State Gift Baskets

Estimated Delivery Time: 3 business days

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 12 (Tuesday)

 


 

Connecticut, Delaware, District of Columbia, Kentucky, Maine, Massachusetts, Maryland, Michigan, New Hampshire, New Jersey, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia & West Virginia

Estimated Delivery Time: 4 business days

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 11 (Monday)

 


 

Alabama, Georgia, Illinois, Iowa, Minnesota, Missouri, North Carolina, South Carolina, Tennessee & Wisconsin

Estimated Delivery Time: 5 business days

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 7 (Thursday)

 


 

Arkansas, Florida, Kansas, Louisiana, Mississippi, Nebraska, North Dakota, Oklahoma & South Dakota

Estimated Delivery Time: 6 business days

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 6 (Wednesday)

 


 

Arizona, California, Colorado, Idaho, Indiana, Montana, Nevada, New Mexico, Oregon, Texas, Utah, Washington & Wyoming

Estimated Delivery Time: 7 business days

Delivery: Monday - Friday

Deadline for Christmas Delivery: December 4 (Monday)

 


 

Just a friendly reminder...

• Our gifts are great to receive all year round. If you want to place a Christmas order after those dates, contact us!

• If your item may be late, consider using a message that says Happy Holidays or Happy New Year.

• All shipping rates and delivery estimates are based on ground delivery services.

• Remote areas and PO Box deliveries may take longer.

• For an express rate or any other assistance, please call us at 1-888-688-2757 (Toll-Free)

 

** Please keep in mind, all shipping dates are subject to weather conditions **

 

What our customers say

  • No Name (NoName)
    in the last week
    5
    Excellent Experience! I "stumbled across" their website as I was looking for a heartfelt token of thanks for some exceptionally kind neighbours. I called to find out more about the basket content and delivery. I am truly glad I did! Very personable and informative. I ordered the Flavourful Fantasy basket. Once the order had been delivered, I received e-mail to that end; literally 3 minutes later, the recipients called to say how thrilled they were! I will definitely be using this company a...
  • Aviva Levman
    in the last week
    5
    I recently ordered a gift basket and I was very impressed. The packaging is top notch and the treats are delicious. I highly recommend getting your next gift basket from Nutcracker Sweets!
  • JFphotography
    in the last week
    5
    My clients absolutely loved the gifts!!! The quality of the gifts and especially the customer service made it a great experience.
  • Kiruthika Kugadasan
    in the last week
    5
    I visited this place for the first time. The staff was very helpful and made my visit very pleasant. I did not purchase a lot and i purchased standalone items but still they put effort to make it more presentable. Definitely recommend.
  • Sal Folino
    in the last week
    5
    Came in to the store and the customer service team was very helpful. They worked together to put my custom order together. Very excited to work with them this holiday season for our corporate order!
  • Memem Geen
    in the last week
    5
    Incredible service- incredible experience. The customer service team was going above and beyond and made my anniversary gift so special with the bubbly celebrations!
  • Eunice Deveza
    3 weeks ago
    5
    Nutcracker sweet is my favourite place to get my baskets. Their selection is always with great quality and I can trust that the product will get to its destination in a timely manner. Their staff has always been friendly, kind and helpful even when I make trips to the store. Their cheeseboard is one of my favourites, I purchased it for some friends and had to get myself one too and it was amazing.
  • Turan Vazirova
    in the last week
    5
    I love this company because they provide amazing customer service and always go above and beyond to make sure everything goes smoothly with my orders. Their baskets are very high quality, and always look amazing! It’s one of my favourite places to shop for gifts!
  • Tom
    2 months ago
    5
    Great experience, website was easy to navigate and order. Got the basket for my sister and husband for Christmas, they are always difficult to buy for but they loved the basket . The gift basket arrived when promised, will use Nutcracker Sweet again . Highly recommend
  • Denise Park
    in the last week
    5
    Customer Service was extremely helpful and friendly. ConduitHR Consulting will definitely use Nutcracker again.
4.8
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